Guide

Connect Klaviyo

Connect your Klaviyo account to DGL Commerce Optimizer in four steps. The app gets read-only access and never changes anything in Klaviyo.

Availability: the Klaviyo connection is being switched on. Until it is, the app's Connections page shows Klaviyo as Coming soon and the Klaviyo connect page is not open yet.

Before you start

  • DGL Commerce Optimizer is installed in your Shopify admin. It is not on the Shopify App Store yet.
  • You can sign in to the Klaviyo account that sends your store's email, with permission to approve apps.

Four steps

  1. In your Shopify admin, open DGL Commerce Optimizer, then Connections. Starting from Klaviyo instead? The Klaviyo connect page (dgl-co-hosted-dev-loo3o.ondigitalocean.app/klaviyo/install, open once Klaviyo is switched on) asks for your store's myshopify.com address and opens Connections for you.
  2. Next to Klaviyo, choose Connect Klaviyo.
  3. Sign in to Klaviyo and approve read-only access to Campaigns, Flows and Metrics. Nothing else is requested.
  4. You return to Connections, where Klaviyo reads Working. The app reads Klaviyo once a day, so your first figures appear within a day.

What the app reads

Your campaign and flow names and their totals for the last 30 days: recipients, deliveries, unique opens and clicks, unsubscribes, conversions, and the revenue Klaviyo credits to them. It reads no subscriber profiles or email addresses. Klaviyo's credited revenue is always shown separately and never added to your Shopify sales. None of it is sent to an AI provider. Details are in the privacy policy.

Disconnect

On the app's Connections page, choose Disconnect next to Klaviyo. The app asks Klaviyo to end its access and deletes what it stored from Klaviyo. You can also remove the app from your Klaviyo account's connected apps.

Help

Email support@dgl.dev.